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Frequently Asked Questions about Log Book servicing

To help you understand Log Book servicing and learn more about P & L Mechanical Services in Melton South, please read the questions and answers below:

At P & L Mechanical Services we get asked many questions about Log Book Servicing and general automotive servicing. Learn more by reading these questions and answers. If your question doesn't appear, then please contact us.

What is a Log Book Service?

A service carried out to manufacturer specification.

Why do I need a log book service?

To keep your new car warranty.

What happens if I miss a Service?

You may run the risk of losing you're new car warranty.

Do you have Loan cars and how much do they cost?

No we don't have loan cars.

Will I lose my New Car Warranty if I don't go back to the dealer?

No you won't. In fact, manufacturers are not allowed to force you to take the vehicle back to them for servicing although they imply it keeps your vehicle warranty intact. Having your vehicle serviced by an independent workshop like P & L Mechanical Services not only saves you money, but the whole process is more convenient without affecting your new car warranty at all. We have more information on this for you in our article. Please click here.

I have lost my Log Book, do I need it?

Yes you do, we can supply or you can get another from the dealer.

Do you provide Digital reports for the work you have done?

Yes P & L Mechanical Services can provide digital reports of work performed.

Do you provide Digital reports of what's wrong with my car?

Yes P & L Mechanical Services can provide digital reports of any issues with your vehicle.

How long will the service take?

1 hour minimum.

How much will my service cost?

It depends on the vehicle. starting price $220

How can I pay for my Service?

Cash, EFTPOS or Credit card

When are you Open?

8:30am-5:00pm Mon-Fri. We are not open on weekends.

What is the earliest time I can bring my car in?

P & L Mechanical Services have an early drop off box attached to our fence.

Can I drop off my car after hours?

Yes - if you're willing to leave the vehicle out the front.

Is there a secure key drop off box after hours?

P & L Mechanical Services have an secure drop off box attached to our fence.

Can I collect my car after hours?

No - Sorry.

Can you pick up my car from home?

No we currently cannot provide this service.

Can you drop me home when I deliver my car for servicing or repair?

This can be arranged but only local area.

What happens if something is not right after my car service?

Please don't hesitate to contact us. We take great pride in our work, but if something doesn't seem quite right then just let us know. We are happy to sort out any problems you might have. Plus you have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.

Will you give me reminders when my next sercive is due?

Service reminders can be arranged - just ask our friendly staff.

Can my car be serviced at the same time it is being repaired?

Yes - P & L Mechanical Services can service your car while it is in for repairs and vice versa.

How do I book my car in for a service?

You can give us a call, come see us, email or book a service or repair online.

How often should I really service my car?

P & L Mechanical Services recommend you service your car at least every 12 months.

I don't drive much, do I still need a service?

Yes. P & L Mechanical Services recommend you service your car at least every 12 months, even if you don't drive it often.

Can you wash my car?

No - we do not provide car washing as a service.

Do you use good quality oils and parts?

P & L Mechanical Services only use quality parts and fluids when performing car service or repairs.

Do you check my brakes during a service?

Your safety is important to us. P & L Mechanical Services will check your brakes when we service your vehicle.

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